How Project Teams Should Consider New Approaches to Facilitating Work & Communication
As businesses continue to grow and change, they are finding faster, more effective ways to communicate. Although email has been at the heart of most business communications for a long time, new technologies are offering faster interactions, easier file sharing, and more efficient project tracking.
Most businesses still use email as their primary means of digital communication, but there is a new rise in the request for shared platforms such as Skype for Business, Slack, or Microsoft Teams. These apps allow for rapid response interactions and collaborative editing—features poised to displace the clunky attachments with which most email users are all too experienced.
How many projects have you worked on that consisted of stakeholders outside of your department, your organization, or even your time zone? As organizations’ teams – particularly ones with global offices and remote workers – become increasingly dispersed – tools that facilitate ease of communication beyond just cubicle walls will continue to become more valuable.
But how do you begin implementing a new system and encourage its use, instead of just adding a new tool just for the sake of innovation?
3 Ways to Integrate New Technology Platforms and Apps Into Your Organization
1. Vet the Programs
Pick the program that works for your organization. There are a variety of apps available, but there are also varying needs at each organization. If you decide to implement a new shared platform to your organization, make sure you have done your research. For starters, communicate with others outside your department to find out what tools they may already be using. It may be easier to adopt something that is already working for other project teams. If you’re looking to bring in a new app that is new to the whole organization, you may find that the most popular platform doesn’t have the features you think your company will most often use. If that’s the case, keep looking. Not every shared platform will be right for every team or organization, and you will likely find more success implementing it if it offers features that will effectively (and easily) replace features you regularly use.
2. Start Small
It’s easy to get excited about a new app, especially if you’ve experienced the value of using it. But expecting a whole organization to collectively switch to a new platform all at once will probably confuse and maybe even frustrate colleagues, which can be counter-productive to implementing a new tool. Working with a small group of people—like one team or one department in the company—to train them and help them get familiar with the tool will lead to better results as you incorporate the app throughout the company. If one group has an understanding of the tool, they will both be comfortable using it and turn to that platform when working with new groups, and be able to troubleshoot and help others if problems arise as implementation of the tool spreads across the company.
3. Be Adaptive
No matter how many precautions you take before implementing a new tool, there will always be a learning curve. Encouraging your organization to be flexible as a new app is introduced offers transparency and lets them know that they may encounter something unfamiliar in the process. You should also solicit feedback. You may find that the tool simply isn’t working and you need to find a different one. Or you may find that everyone is running into the same problem, so you could schedule a training as you implement the platform across the organization. Or, you may even find that everyone loves it and it vastly improves the way your project teams get work done.
To learn more about how to foster improved communication in our changing business world, read the article linked below:
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